APOLLO

Dashboard

Occupancy

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Number of days
Cruise Code
Hotel ID
Definite
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SeriBooking
Waiting
Allotment
OOO

Revenue By Type

Revenue By Transaction

Outlet Revenue

List of Payment

Room Availability

Advanced filter

Number of days
Cruise
Status

Definite

Tentative

SeriBooking

Allotment

OOO

OOI+PHU

Language Settings

Configure and edit multilingual settings for websites.

・ Last updated

Folio Room Adl/chl Room Type/ Rm Bk Guest Name Na / Mscode / SupM VIP Arrival time Dept date Schedule Date Extension Room rate Specal Request Extension
Total Room Booking Adult / Child:
Folio Room Adl/chl Room Type/ Rm Bk Guest Name Na / Mscode / SupM BF Rate code Room rate / Rate code Arrival Departure Specal Request Notice
Total Room Adult / Child:  0 / 0 Counted Guest VN / NNN:  0 / 0 Counted Room VN:  0
Folio Room Adl/chl Room Type/ Rm Bk Guest Name Reservation Name Arrival Departure Notice
Total Room Boking Adult / Child:  0 / 0
Confirm/Folio Room Adl/chl Room Type/ Rm Bk Guest Name Arrival Departure Specal Request Rate Amount Client Name Notice
Total Room Adult / Child:  0 / 0
Folio Room Adl/chl Room Type/ Rm Bk Guest Name NA / Mscode BF Room rate / Rate code + / - Arrival Departure Special Request Notice
Total Room Adult / Child:  0 / 0 Counted Guest VN / NNN:  0 / 0 Counted Room VN:  0
Room Departure Num
Month 1 2 3 4 5 6 7 8 9 10 11 12
Name Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev Rm Ngt Rev
Total
Folio Room Adl/chl Rm Type/ Rm Bk Guest Name Arrival Departure TA Company Special Request Notice
Total Room Adult / Child:  0 / 0
Folio Room Adl/chl Rm Type/ Rm Bk Guest Name Arrival Departure TA Company Special Request Notice
Total Room Adult / Child:  0 / 0
Folio Room Adl/chl RType/ Rm Bk Guest Name Arrival Departure TA Company Special Request Notice
Total Room Adult / Child:  0 / 0
Folio Room Adl/chl Room Type/ Rm Bk Guest Name Arrival Departure TA Company Special Request Notice Country
Total Room Adult / Child:  0 / 0
Folio Adl/chl RType/ Rm Bk Guest Name Num Rm Room code RoomRate/Ratecode Arrival Departure Special String Cancel Reason Notice User
Total Room: BookingGuest Adult / Child:  0 / 0
Folio Adl/chl RType/ Rm Bk Guest Name Room code RoomRate/Ratecode Arrival Departure CancelReason Notice User
Total Room: BookingGuest Adult / Child:  0 / 0
Folio Room Adl/chl R Type/ Rm Bk Guest Name N a/ Mscode VIP VisitNumber RoomRate/Ratecode +/- HU/CO Arrival Departure Special Request Notice
Total Room: Adult / Child:   0 / 0
FolioNum Room Guest Name Clientname Arr date Dep date Amount Balance Notice
Dept Room Folio# GName Arrivaldate Departure TA Company Content
Folio# Guest Name Room Room Type Qty Notice Arrival date Departure
Folio Room Ald/Chl Rtype/Rm Rk Guest Name Na/Mscode VIP TA/Company HU/CO Arrival Departure Special Request Notice
Total Room: Adult / Child:  0 / 0 Counted Guest VN:  0 Counted Room VN:  0
Folio# Guest Name Room Room Type Qty Fix Charge RateCode RateAmount ClientName ArrivalDate DepartureDate
Total Room:
Conf# Folio Room Guest Name Arrival Departure Rate CreateName Notice
Total Room:

Prepared by:

Checked by:

SMILE

Folio Room Guest Name Adl/Chl CheckIn CheckOut VIP Flight Type Active date
Total Room
Folio Room Guest Name Birthdate Arrival Departure
Room Folio Arrival Departure FoundItem ItemStatus FoundBy Return Time LastChangeClerk LastChangeTime
Dpl Profile Guest Name Birthdate Passport# NAT Phone Num TA Name SM Sub Email #Visit Notice
Dpl Profile GuestName Birthdate Passport# NAT Phone Num TA Name Email Notice
Folio Room Adl/chl Rm Type/ Rm Bk Guest Name Na/ Mscode VIP Arrival Departure RoomRate Special Request Notice
Total Room Adult / Child:  0 / 0
GroupName # Rms Block # Rms Pkp Release date Booksts Notice
FolioMaster C/I C/O
Grand Total Num Rooms Block Num Rooms Pickup
Group Name Active RM From Date To Date Type# Rms Release date InHouse Checkout Reservation Cancel Notice
Rm#Master Folio# Room# Guest Name Check in Check out Note
Total Room: 0 Description: Book Status: 0: Definite Folio Status: 1: Reserved
Total Guest: 0 1: Tentative 2: Inhouse
4: Waiting 3: Check Out
6: Cancel Reservation
Room type Contract Current Pickup Avail Rate 1 Rate 2 Rate 3 Rate 4 Room revenue Total revenue
GroupName Old Value New Value Change time Change by Notice
FolioMaster C/I C/O
Grand Total Num Rooms Block Num Rooms Pickup
Room.No Guest Name Time Description Order dept HSK Maint Current Status
CODE DESCRIPTION current year last year
today M-T-D Y-T-D TODAY % TODAY M-T-D MTD% Y-T-D YTD%
Total
ClientNo Company/TA FieldName OldValue NewValue User ChangedTime
Date Total
Avail		 CHECK IN CHECK OUT OCC
Room Guest Room Guest Room Guest
Room Confirm Room type Guest name Stautus VIP Arrival Departure Rate TraceNote Created by
Date CHECK IN CHECK OUT INHOUSE
Room Night Guest Room Night Guest Room Night Guest
Date Total
Avail		 CHECK IN CHECK OUT OCC
Room Guest Room Guest Definite Tentative Room Guest
DATE CHECK IN CHECK OUT OCCUPIED
Room Guest Room Guest Room Guest
Date Total
Avail		 CHECK IN CHECK OUT OCC
Date Name Service Count Revenue Note
DATE HOTEL CONDOTEL BLOCK BUGALOW VILLA
A B C D E
DATE HOTEL CONDOTEL BLOCK BUGALOW VILLA
A B C D E
Code Description Sub Amount Service charge Tax Total
Prepared by:

SMILE
Checked by:
Code Room Type Num
Room		 TODAY MTD YTD →
Guest Night Room Night % Rev Guest Night Room Night % Rev Guest Night Room Night % Rev Guest Night Room Night % Rev
Code Room Type Num
Room		 TODAY MTD YTD →
Guest Night Room Night % Guest Night Room Night % Guest Night Room Night % Guest Night Room Night %
FolioNum RoomNo Guestname Arrival Departure Market
Segment		 Sub
Segment		 Origin
Room		 RoomTo
Charge		 RN Up-sell
value		 Up-sell
Revenue		 Up-sell
by
Date Room Sold Room Upsell % Hotel Arrival Up-sell Arrival % Room Revenue Up-sell Revenue % increase Rev Average up-sell rate
FolioNum Name FieldName OldValue NewValue ChangedClerk ChangedTime
FolioNo Confirm Name ClientName Arrival Departure RmType Room PkCode P.Name Room Rev FB REV OT Rev TotalAmount
ID FolioNo Name ClientName Arr.Date Dep.Date Night Room Adult Child RType RateCode
ID FolioNo Name ClientName Arr.Date Dep.Date Night Room Adult Child RType RateCode
ClientNum ClientName RaiseDate RaiseBy ActionDate ActionBy ActionNote ActionResult
Client Code Client Name Address Contact Person Tel Fax Email
ClientNo Company/TA FieldName OldValue NewValue User ChangedTime
Status Folio Room Adl/chl RType/ Rm Bk Guest Name Na/Mscode VIP Arrival Departure CheckinTime CheckoutTime Notice
Total Room Booking Guest Adult/Child:  0
Folio Room Adl/chl RType/ Rm Bk Guest Name TA/Company Arrival Departure OladValue NewValue Changed By Changed Time Notice
Total Room Adult / Child:  0 / 0 Counted Guest VN/NNN:  0   Counted Room VN 0
Folio Room Adl/chl RType/ Rm Bk Guest Name NA/Mscode VIP Arrival/time Dept date Date Extention RoomRate Special Request Extention
Total Room Adult / Child:  0 / 0
Total 05/08
Room Folio# Date Payment Amount Origin Amount Comment Cashier
Date Conf No. Folio# Checkin Checkout Room TA Guest Name User Ref Sub amount Amount NET Comment
TRN CODE DESCRIPTION TODAY M-T-D Y-T-D
Folio Num Guest Name Company Arrival Date Departure Date Room Code Credit Limit Room Charge Other Charge Balance
Folio Num BillID Amount My Balance Bill Seri 1 Bill Num Payment Description VAT Code User Print Date
No. Folio Guest name TA/COMPANY Number of G Night Arr Date Dept Date Date Amount++ SubAmount
TrnID FROM TO TrnDate TrnCode Description Amount User ID TransferTime
Folio Room BC Folio Room BC
Date Acct# Room Guest Name Ref Amount VND Cashier Comment
No Folio BC Room Guest Name Company Arrival Departure Opening Debit Credit Balance
No. Folio# Conf# Guest name TA/CO Name Arrdate Dept date Credit card Cash Bank transfer City Trn date Clerk ID
Folio Guest Arr Dpt BC Bill VAT TotalREV DEPOSIT PAYMENT REFUND BALANCE
Credit Bank Cash Card City Cash Card Cash
Room VAT no Folio Guest Name Arrival Departure Company Payment Amount Comment Cashier System Time
No Selection Type Pattern Folio Inv No Print Date Guest Name VAT Code Description Amount VAT
No Selection Type Pattern Serial Inv No Print Date Guest Name VAT Code Description Amount VAT
Trn Date Trn Description Unit Price Qty SUB SVR TAX TOTAL
FolioNum GuestName Inv No PrintDate Arrival Departure Before Tax Tax TOTAL Type
TOTAL
FolioNum GuestName PrintDate Arrival Departure SUB SVR TAX STAX TOTAL
TOTAL

Contract Code Description Rm Type Block Pickup Remainder
TA No Contract Code TA Name Room Type #Rms #Rms Pickup #Rms Remainder
Booking Date Group Num Folio Number Guest Name Email Nationality Book from Segment Sub Segment Company No. of Guest ABF Arrival Departure Room Nights Room Number Room Type Sale Person Revenue ADR Remark
Total room 0 Revenue (sum) 0 Revenue (avg) 0
Room Folio Guest Name Arrival Departure Room Rate Status Remark
TA No TA Name Contract No #Rms Rm Type From Date To Date
Trn Code Description CURRENT
TODAY M-T-D Y-T-D
Guest Name:
Client Name:
Address:
Room:
Arrival Date:
Arrival Time:
Departure Date:
Departure Time:
Folio No:
NO DATE ROOM DESCRIPTIONS AMOUNT
Folio Room Adl/Chi RType Guest Name Na TA/Company Rate NET HU/CO Arrival Departure Special Service Remark
No Folio# Company Contact Person Tel Check in Check out Room type Q.ty Update date Comment PostedBy
Clerk Vip Folio# Name Market segment Sub segment Book sts H&C Arrival Departure Rm Night RM Type Rate code Room rate Num room #Gst
Total
Folio Guest Name Room Rate Country Company Special String Notice
Folio Guest Name Room Arrival Departure Company Group Name Special String
Date Total Avail OOO Total OCC Pax %OCC Def Ten Allot ARR DPT CP HU PHU Rm Rev (w/o BF) Avg Rm Rate ADRw/o Com Hu Rm Rev PAR
Date Total Avail Room OOO Total OCC Sale Able Adult Child %OCC Def Ten Seri Allot ARR DPT CP HU PHU Room Rev Avg Rm Rate Avg Rm Rate w/o Com Rm Rev PAR Cancel
ID Date Account Rm Guest Name Cshr Ref Amount Comment
ID Date Account Rm Guest Name Cshr Ref Amount Comment
Date Code Name Price Qty Amount Clerk Comment
No Room No / Building Repair/maintenace requested Qty Time requested Deadline Description Asssign Notes
Confirm Folio BC Booker Room Arr-Dpt Total VAT Company Name Address Cashier Print date
Confirm Folio BC Booker Room Arr-Dpt Total VAT Company Name Address Cashier Print date
Room Code Folio Num Balance Code Transaction Date Sub amount Service charge Tax amount Amount
Folio Conf Guest Arr Dpt BC TotalREV DEPOSIT PAYMENT REFUND BALANCE
Credit Bank Cash Card City Bank Cash Card Cash
Folio Room Guest Arrival Departure Code Sub Description BC Sub Amount Sercharge TaxAmount Amount
Total
Date Folio Guest's name Guest's number' Arrival Departure Night Room Note Amount
No. Folio Room Adult Child Gender Guest Name Birthday Arrival date Departure BFAmount BF
Folio TrnDate TrnCode Description Balance code Arrival date Departure date SubAmount Svr 5% Tax 10% TotalAmount Credit Notice
Total
Total
Date Name TKNo TKCo
Address Seri Symbol Position LDT Tax type Tax Tax money PPV Content YT Content CT SERI T Type
SeqNo Trn Time Cashier GuestName ExRate VND Room code Amount Cur code Amount VND Note
Folio TrnDate TrnCode Description Balance code Arrival date Departure date SubAmount Svr 5% Tax 10% TotalAmount Credit Notice
Total
Total
No Conf# Folio Arrival Departure Guest name Cash Credit Bank
No. Folio# Confirm num Guest name TA/CO Name Arr date Dept Date Creditcard Cash BankTransfer Trn Date Comment ID
Total : 0 0 0
Folio Room Guest Name Code Sub code Description Sub Service Tax Total
No. Folio# ConfirmNum Guest name TA/CO Name Arr date Dept Date BankTransfer Trn Date Description ClerkID
Total :
Folio/CheckNo Total Rows Success Not Success
Folio/CheckNo Balance Arrival Departure Guest Name Amount
#Folio Room Origin Room Guestname Guest Num Total Bf Inhouse Total Bf Extra Comment Difference UserName

REVENUE BY PACKAGE

include tax & SVC

Package code / Folio Display rate / Arrival Departure Room Night Room Num Guest Avg Room Rate Room amount Breakfast amount F&B amount SPA amount Other amount Total amount
Folio BilNo VATcode Guest TrnDate TrnCode Description SubAmount Svr 5% Tax 10% TotalAmount Credit
Total
Total

Folio Segment Report

Date Rs Folio Market Sub Tên Công ty Ngày đến Ngày đi Đêm Số phòng Loại phòng Sales Tiền phòng FB Mermaid Spa Banquet Wanda Karaoke Minibar Laundry Others Sight Breakfast
Total

BÁO CÁO ĐẶT CỌC THEO NGÀY ĐẾN

FolioNum Conf LastName Arrival Date Departure Date Night RateAmount Total Amount Deposit Balance

Search Information

Searching...

Advanced Search Filter

Arrival Date Range
Departure Date Range
Showing 1 - 10 of 14

Room Map

Visual layout of room locations and statuses.
Floor 5

Folio Num
Org RmType
Rate
Balance
Arrival
Departure
Clients noted will be late
Special Service
Guest Information
Message
Create New Message

Room Plan

Aug 09 → Sep 09, 2023

Total Rooms

Aug

ROOM

We 09

Travel Agent

Filter: TA
Active: 9
Code Name Address VAT Code Invoice Name Email Tel/Fax Action

Showing 1-9 of 9 results

Allotment Contracts

Contract Code
Description
Partner
Validity Period
Status
Actions
Showing 1 to 3

House Keeping

Access housekeeping tools and reports quickly.

Filters

🔍
📊 Status: V Vacant / O Occupied / D Dirty / C Clean
🏨 Room Duty - HSKPer
To
and
🎯 Active Filters:
Shift: Morning ×
Date: Aug 04, 2025 ×

Room Status

Select All
Showing 10 rooms

Selected Rooms

No rooms selected

Room Management System

Manage room availability and service status

Advanced filter

Floor
Status

All Rooms

OOS Rooms

Clean Rooms

Tuesday, August 5, 2025
Room # Status From Date To Date Reason
All Rooms OOS Rooms Clean Rooms
Room Type Floor OOS Action

Client Overview Dashboard

Average Client Expenditure

Total Client

vs comp period

New Clients

vs comp period

High-Risk Clients

vs period

Retention Rate

vs period

Customer Experience Score

/ 5

reviews

Original tracing

Total score

2,898

Top 5 Big Spenders

Promotion Center

Promotion

General

Template

Active Campaigns

Total Reach

Engagement Rate

Conversion Rate

ROI

Inactive/Expired

Reviews

Ratings

/ 5

reviews

All time rating

Increase engagement with your Membership Program

Create a promotion where clients can earn points to unlock rewards. A great way to grow your client base and keep them coming back.

Enable

Membership

Share link

Save your QR code

Client
Current tier
Points earned
Renewal
Status

Setup Membership

Customize your Loyalty Program

Status

Enable or Disable your program

This program is currently disable

Trigger

Unlock loyalty program when purchasing

This field is required and must include at least one letter.

Value must be 1 or higher

Value must be 1 or higher

Reward

Clients can redeem these rewards after purchasing this plan

Earning Points

Customize how your clients will earn points

Dollar spent

1 dollar

points

# Number of visit

1 visit

points

Reset points balance to zero after renewal

Tier & Reward

Setup tier structure based on how many points clients earn

Tier 1

This field is required

points

This field is required

Repeat Reward

Every

Reward

Clients can redeem these rewards after purchasing this plan

Preview

VIP Member

$282,68

Reward:

When purchasing, you will have

Setting

Turn on

Turn on/off is show spin wheel in web

Survey

Question
Display
Status

QUESTION
START
END
TYPE
#AUDIENCE
#ANSWER
WHEN
STATUS

Promotion

General

Template

Client Management

All
New
VIP

Võ Dũng

Bronze

Last visit: 2 days ago

Nguyen An

Gold

Last visit: 1 week ago

Elena Smith

Silver

Last visit: Yesterday

Võ Dũng

Bronze Tier ID: #C-9021

Ho Chi Minh City, Vietnam

Total Spent

$2,450.00

VIP STATUS

Personal Information

Contact Information

Address

Travel Documents

Business & Payment

VIP Status

VIP Member

Guest Statistics

Total Stays

0

Total Nights

0

Total Revenue

$0.00

Last Visit

N/A

Quick Actions

Guest Profile

Sort By A - Z
Sort By A - Z
Sort By Z - A
Newest
Oldest
Last Visit
Add New +

Guest Profile

Manage your hotel guests

Guest Name
Phone
Birthday
Address
Country
Pasport Num
Language

Flores, juanita

Reward Member
Refuse to Serve
Profile
Ticket 2
Rating Review 2
Payment
Sms & Email
Memberships
Delete
Reset Pass
Profile
Personal Details
First Name
Last Name
Date of Birth
Gender
Country
Language
Contact Information
Title
Address
Salutation
Address 1
Address 2
Address 3
Address 4
Work & Organization
Company
Occupation
Booker
VIP
TA/CO #
Member ID
Travel & Visa
Passport No
Visa
Visa Date
Visa By
Entry From
Entry Port
Ent. Dt. From
Ent. Dt. To
Residence
Financial Information
Credit Card Type
Credit Card No.
Expiry Date
Mailing
Stay Information
First Visit
Last Visit
Last Room
Rate
Statics Summary
Total Nights
Total Stays
Cancellations
No Shows
Total Revenue
Other
Interest
Purpose

Night Audit

Complete all required steps to process the night audit

Check Pending Check-Outs
Check Pending Check-Ins
Post Room Charge
Cut Off & Audit Summary
Check Pending Check-Ins
1
2
3
4
Step 1 of 4
Check Pending Check-Ins

Check Pending Check-Outs

Total Rooms: 0

All Check-Outs Processed

There are no pending check-outs to process

Check Pending Check-Ins

Total Rooms: 0
Post Room Charges
Auto Post

Room Charge Summary

4 of 4 charges pending

Folio # Room Type Company Name Rate Tax Status

Cut Off & Audit Summary

Audit Steps

Activity Log

No logs available. Run Night Audit to see activity.

Total Rooms: 0

APOLLO HOTEL RESORT

Identity
Address
Contact
Quick Configuration
Night Audit Status
Group Name Login Name Clerk ID Level Status
FO
T
tri
tri CLK001 3
AFOM
MV
MINH VUONG
AFOM CLK002 2
User Group
A
AP
AP CLK003 -
ACCOUNTING
A
AT
AT CLK004 2
User Group
A
AVM
AVM CLK005 2
User Group
B
bel
bel CLK006 5
DOSM
MN
Ms NGA
DOSM CLK007 1
User Group
DP
Doan Thi Phuong
DTP CLK008 2
IT
D
dungvv
Dzung CLK009 3
Group Name Description Actions
FO FO 11
FO12 FO 12

Viettel Invoice Integration

Configure API credentials and invoice templates.

Edit Config

Hotel Configuration

General
Manage core business information such as hotel details, address, and basic setup.
Database Configuration
Used to configure system information and essential categories for database operations.

Security Setting

Security Configuration
Manage user access rights in the system.

Invoice Setting

Invoice Configuration
Manage invoice settings.

Viettel Invoice Integration

Configure API credentials and invoice templates.

PMS User Manager

Users

14 total users

User Group Clerk ID Login Name Level Status Name

Report Security

Report Group

Report List

Report Name Report Desc Permit Flag
03.FutureOccupancy FutureOccupancy
13.Deposit 4.Deposit
12.Profile Profile
05.ReservBooked Reservation Agent Performances
17.Reservation Reservation booking
04.CancelNoshow Cancel/Noshow
15.Duplicate Booking Duplicate Booking
16.LongStay LongStay
01.OcForecast Occupancy Statistic
01.OcForecastF Occupancy Statistic Include 1 ax,ser, B
14.Arrival List Expected Arrival List
06.WaitingList Waiting List
07.InHouseForecast InHouse Forecast by Guest
HSKP Housekeeping
AFOM Assistant Front Office Manager
ACCOUNTING Accounting department
DOSM Director of Sales & Marketing
IT IT department
FOM Front Office Manager
Clerk ID Date/Time Clerk Old Level New Level Function
SML 10/11/25 21:38 SML 0 0 BF_StatisticConfig
SML 14/11/25 11:00 SML 0 0 BF_GlobalParameters
SML 14/11/25 11:00 SML 0 0 BF_ChangeEvent
SML 14/11/25 11:00 SML 0 0 BF_VenueMapConfig
SML 14/11/25 11:00 SML 0 0 BF_Setups
SML 14/11/25 11:00 SML 0 0 BF_ContactConfig
SML 14/11/25 11:00 SML 0 0 BF_MakeDD10Venue

SML

10/11/25 21:38

SML
Old Level: 0
New Level: 0
Function:

BF_StatisticConfig

Cashier Center

Folio: Folio:

Include Canceled

Filter

Room — Maintenance Jobs

Viewing all active and pending maintenance requests
Active
0
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0